Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

No verification email from Firefox Sync

  • 5 réponses
  • 2 ont ce problème
  • 7 vues
  • Dernière réponse par bluegenes

more options

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Solution choisie

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

more options

Are you sure that you have entered the correct email adress? Try to send another confirmation email. How do I set up Sync on my computer?

Report back if any of these methods worked.

Modifié le par dario.be

more options

Hi dario. The email address is correct. I have requested verification email many times. I have tried clicking the "Verify Email" button as well as "Forget this Email" and then signing back on. I never receive a message from Mozilla.

more options

I have also tried signing in at:

https://www.mozilla.org/en-US/firefox/accounts/

and it makes no difference.

more options

Could anyone help me? I can't use Firefox until I get everything back into the browser. I cannot believe this is happening. I even tried a new Firefox profile.

more options

Solution choisie

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.