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Password is correct but keeps getting rejected

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par user1121639

david2u
david2u
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While using thunderbird, I keep getting a password error. I have three email accounts that were all working fine, until a few weeks ago. For this email account, it asks me for my password, and even though it is the correct password (i've tried it on gmail directly), I keep getting an error saying it's an incorrect password. Any help would be appreciated.

While using thunderbird, I keep getting a password error. I have three email accounts that were all working fine, until a few weeks ago. For this email account, it asks me for my password, and even though it is the correct password (i've tried it on gmail directly), I keep getting an error saying it's an incorrect password. Any help would be appreciated.

Toutes les réponses (1)

user1121639
user1121639
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Please provide this information:

1. The part of that e-mail address after the @ symbol.

2. Your Thunderbird Troubleshooting Information:

At the top right of the Thunderbird window, click the menu button (or use the regular menu at the top), then select Help: Troubleshooting Information.

Click the "Copy text to clipboard" button.  Do not check the box "Include account names"  Then paste (Ctrl-V), the text into your response here. We only need to see the sections down to and including the "Extensions" section, so you can delete the rest.