Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox downloads but won't open and install

  • 2 réponses
  • 3 ont ce problème
  • 15 vues
  • Dernière réponse par willJ02

more options

Hi, I have no problem downloading Firefox, but that's the end of it. I've clicked "Open" at the bottom of the page after the download. Nothing happens. I went into my download folder and clicked on the icon to open it, and nothing happens.

I have a Dell computer with Windows 10.

Hi, I have no problem downloading Firefox, but that's the end of it. I've clicked "Open" at the bottom of the page after the download. Nothing happens. I went into my download folder and clicked on the icon to open it, and nothing happens. I have a Dell computer with Windows 10.

Solution choisie

Well after several hours, it just suddenly started installing! Weirdest thing! lol So if you're having the same problem I did, just wait, it might start when you least expect it. lol

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Well after several hours, it just suddenly started installing! Weirdest thing! lol So if you're having the same problem I did, just wait, it might start when you least expect it. lol

more options

That is a weird delay, it might be due to Windows 10 security.