Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird misbehaving.

  • 4 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par jimmailer

jimmailer
jimmailer
more options

ok and thanks. If someone sends me an email with a web link in it Thunderbird will not or can't open the browser ( firefox ). It seems to get stuck at this point and loops causing the cpu to have constant activity which results in high fan usage and cpu temps of 83 deg C. The only way to stop it is a reboot. This happens every time. How do I un install and re install thunderbird without loosing my stuff? Firefox works just as it should when opened independently and link copied in. Thanks.

ok and thanks. If someone sends me an email with a web link in it Thunderbird will not or can't open the browser ( firefox ). It seems to get stuck at this point and loops causing the cpu to have constant activity which results in high fan usage and cpu temps of 83 deg C. The only way to stop it is a reboot. This happens every time. How do I un install and re install thunderbird without loosing my stuff? Firefox works just as it should when opened independently and link copied in. Thanks.

Solution choisie

Links open using whatever your computer says is the default program to use.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Solution choisie

Links open using whatever your computer says is the default program to use.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Thunderbird program and Thunderbird Profile folder are two different things. They are not stored in the same place. eg: In Windows OS, Thunderbird Program is usually stored in the 'Program Files' or 'Program (x86) Files' folder.

The Profiles folder containing the profile name folder with all emails etc will be in the 'Appdata> Roaming > Thunderbird' folder. This means you can uninstall and reinstall the program without effecting the Profile folder.

Usually, uninstalling and reinstalling the program has no effect on most problems as they are usually related to how the computer itself is setup to deal with those requests or something within the Profile itself, hence why it is always advisable to keep a backup of your 'profile name' folder.

http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

In computer 'Control Panel' > 'Default Programs' Check all the following:

'Set your default programs' Make sure Firefox is set as default.

'Associate a file type or protocol with a program' make sure you have all the following using Firefox.

  • .htm
  • .html
  • .mfp
  • .shtml
  • .xht
  • .xhtml

Protocols:

  • FTP
  • HTTP
  • HTTPS

'set program access and computer defaults' select: 'Custom' and click on drop down arrows

If Firefox is not open: select 'Mozilla Firefox' and 'Enable access to this program' do not select any other option If Firefox is currently open then select 'Use my current Web browser' - but make sure there is only 'Firefox browser open and not eg: IE or Chrome as well. Personally I always close the program and then make sure it is selected in this section.

jimmailer
jimmailer Auteur de la question
more options

Thanks Toad. I'm running this in Ubuntu and the default browser was set to Thunderbird. I don't know why either. Have now set it to Firefox and that's it fixed. Thanks for your time and contributions.