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Firefox is rejecting my sign in to Hotmail - says the site is insecure! I dont understand why I need to change any security settings in Firefox ?

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  • Dernière réponse par philipp

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I value using Firefox for all my browsing. I try not to use all things miscrosoft but have a hotmail account. I usually go into outlook via my Firefox browser but for the last few days Firefox has rejected the security certificate on my hotmail.co.uk email. Can anyone tell me what has changed as I have been using this set up for years and years? When I try to understand all the guidance on secure certiciates in Firefox help pages I get confused. I am no an IT specialist! Any help much appreciated.

I value using Firefox for all my browsing. I try not to use all things miscrosoft but have a hotmail account. I usually go into outlook via my Firefox browser but for the last few days Firefox has rejected the security certificate on my hotmail.co.uk email. Can anyone tell me what has changed as I have been using this set up for years and years? When I try to understand all the guidance on secure certiciates in Firefox help pages I get confused. I am no an IT specialist! Any help much appreciated.

Solution choisie

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers and is sending you an expired assurance about the validity of their certificate to your firefox.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...

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Solution choisie

hi, unfortunately MS has misconfigured a security feature (OCSP stapling) on their servers and is sending you an expired assurance about the validity of their certificate to your firefox.

in order to resolve that, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false - this will degrade a security feature in firefox, so please revisit it in a couple of days again after microsoft has fixed their stuff and turn it back on again then...

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Thanks Philipp - of course I have just seen earlier replies now that I am familiarising myself with the Forum. Sorry to be a dunce!

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no worries, and sorry that you're getting a canned response - but you can imagine that when a big-scale service like outlook is making problems there's quite a number of affected people looking for help and it's not feasible to craft individual replies :-)