Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

my email provder has ceased, but i forgot to change it in firefox before it ceased

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par FredMcD

more options

My firefox account and synch data is under an account name and with an email address that has been terminated by the provider.

orange.net

I cannot get into my account to change the email, nor can I seem to get to any link to email firefox/mozilla to ask them to do it for me.

Help!

My firefox account and synch data is under an account name and with an email address that has been terminated by the provider. orange.net I cannot get into my account to change the email, nor can I seem to get to any link to email firefox/mozilla to ask them to do it for me. Help!

Toutes les réponses (2)

more options

To my knowledge, there is no way to forward or retrieve emails from a defunct service provider. It is a good idea to choose a reputable email provider in the future. Google(Gmail.com) and Microsoft(Outlook.com) are both decent choices.

more options

Go to your user profile for all website and change the e-mail.

However, if you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address