Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

why did Thunderbird remove my 5 email accounts ?

  • 3 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Zenos

Higa
Higa
more options

Recently Thunderbird removed all my 5 email accounts without notice. I was able to reinstate 2 accounts but need a third at least. Thunderbird refuses to reinstate the third. I would hate to abandon Thunderbird but I do need to have all my accounts in one place.

Recently Thunderbird removed all my 5 email accounts without notice. I was able to reinstate 2 accounts but need a third at least. Thunderbird refuses to reinstate the third. I would hate to abandon Thunderbird but I do need to have all my accounts in one place.

Toutes les réponses (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Do you run ccleaner?

What precisely do you see that you interpret as "refuses"?

Higa
Higa Auteur de la question
more options

yes, I run ccleaner regularly

when I tried to reinstate a third mail account, Thunderbird offered me instead new email addresses both for free and also for fees but I can't use the email address I had used before for I don't know how many years

Zenos
Zenos
more options

The advice you'll get from the regulars on this forum is not to use CCleaner on Thunderbird. CCleaner will damage your profile.

Go to File|New|Existing Mail Account and fill in the details for your account. Do NOT click on "get a new account".

Modifié le par Zenos