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Does Trusteer Rapport support Firefox 54.0.1 32 bit on Windows yet? Lost icon again! Trusteer don't seem to want to answer my question. say to download update!

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  • Dernière réponse par brenda17

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lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

lost icon from browser after Firefox updated to 54.0.1. I run wondows 7. Trusteer say they support this version but I can't see this in their list of supported browsers (they do for Mac, but 53 seems to be latest for windows). Have given up with support - they won't offer anything apart from download updates which I have done 3 times! I know they lag behind Firefox but for how long?????

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Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Solution choisie

Hi, it seems not! Unfortunately Trusteer is often slow to accommodate the latest version of Firefox, which is a pity, because using an old version can in itself compromise your security.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Thank you Scribe. I keep asking Trusteer when they will support this version of Firefox but they will not answer- just keep ignoring question and say my Rapport version is not the latest one! Quite annoying. It seems to work quite well with IE but I prefer Firefox.