Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I cannot install an addon from your repositiry

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

jcrear
jcrear
more options

I am trying to install the lastpass extension from your repository but I get an error message: "The add-on could not be installed because it does not match the add-on Firefox expected."

I have tried several solutions available online with no success. It is version 52.2.1 and the add-on does say it's supported. Also I am not able to update it as this version we require to run silverlight.

Please could you assist in getting it working?

I am trying to install the lastpass extension from your repository but I get an error message: "The add-on could not be installed because it does not match the add-on Firefox expected." I have tried several solutions available online with no success. It is version 52.2.1 and the add-on does say it's supported. Also I am not able to update it as this version we require to run silverlight. Please could you assist in getting it working?

Toutes les réponses (2)

Shadow110
Shadow110
more options

Have you tried https://www.lastpass.com/ and click the Get It Free Button ? or you could post in their forum for support https://forums.lastpass.com/

Yup their support page has your answer : https://lastpass.com/support.php?cmd=showfaq&id=8986

Silverlight is a security risk and is depreciated.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.