Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été fermé et archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When I try to log on to gmail IMAP account, I can't get past the screen that asks for my email address.

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Wayne Mery

Shiloh58
Shiloh58
more options

This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

Toutes les réponses (2)

christ1
christ1
  • Top 25 Contributor
more options

What version of Thunderbird are you running?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Probably the old version. 52.2.1 should not have this issue. If it does, please file a new support request