Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox 55 Can't Upload Thumbnails to YouTube Videos

  • 1 réponse
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par AJ Godinho

more options

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video.

I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot).

So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video. I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot). So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!
Captures d’écran jointes

Solution choisie

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.