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Can't drag emails into archive folders

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Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

Hi I am unable to drag some emails from my inbox into folders I have set up, notably 3rd level folders. However this doesn't apply to all my emais. I can drag some without any problem - even into 3rd level folders. This is a recent problem. I never had trouble previously. Why is this and what can I do to solve it?

Toutes les réponses (1)

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I can't say it is the same thing that happens to me. But try this.

When you can't drag them, hit the <ESC> key in your keyboard and try again.

Sometimes it seems something gets in the way, and it gets disabled by pressing Escape, I think it has to do with the Quick Filter.