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When a messge is deleted I want it to go to TRASH and it doesn't. How do I make it happen.

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perjan57
perjan57
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There are 2 trash folders in my e-mail but when I delete a message it does not go to either of them. I have lost some important messages. How do I fix it?? I saw that others have the same problem, but do not see a resolution.

There are 2 trash folders in my e-mail but when I delete a message it does not go to either of them. I have lost some important messages. How do I fix it?? I saw that others have the same problem, but do not see a resolution.

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Matt
Matt
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.