We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why isn't sync working to bring my passwords & bookmarks to my new laptop?

  • 2 réponses
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par cor-el

more options

Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning.

I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox).

As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data.

Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning. I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox). As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data. Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

Toutes les réponses (2)

more options

Check and see that sync for the difference selections are check marked in your first browser.

more options