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When I put the cursor on a link it shows this huge window of information

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par madman65

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How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Solution choisie

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Does the box identify the source of the information? I've seen websites that have mouseover popups, but there's no built-in feature like that as far as I know.

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Thank You for your help. This is a HP15 running win 10, I shut off the hardware acceleration and the problem went away.