Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Flash HTML 5.0 is not working firefox 56.0 64 bit.

ljsilicon
ljsilicon
more options

I keep getting a screen that states HTML 5.0 will not work in this browser. I then brings up the Firefox download page. I have re-installed Firefox 4 times. still, doesn't work.

I keep getting a screen that states HTML 5.0 will not work in this browser. I then brings up the Firefox download page. I have re-installed Firefox 4 times. still, doesn't work.

Toutes les réponses (2)

Shadow110
Shadow110
more options

Could you please expand on this issue and tell us more as not fully understanding your issue. When does this happen ? What pages does this happen on ? Do you have a screen shot or can you supply one ? The more information you supply the better we can try to help solve your issue.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Let me start by saying that Flash and HTML5 are two different technologies.

Flash-formatted media plays in a plugin. Your Firefox reported that it has Flash 27, but individual sites may need permission to use it. Please see this article for more details: Why do I have to click to activate plugins?

Firefox's built-in HTML5 player can play other formats of media. Here's a general article as a starting point for problems with HTML5 players: Fix video and audio problems on Firefox for Windows N editions.