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I cannot print my emails

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I can print from the web but as of today I cannot print off my emails. It says i am not connected.

I can print from the web but as of today I cannot print off my emails. It says i am not connected.

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Is it trying to use the correct printer or an old, non-existing one?

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Toutes les réponses (7)

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What is the exact error message?

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It comes up the printer is offline.It is not though as I can print off the internet.

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have you looked in the little printer icon on the bottom right of the window, are the print jobs shown here queued for printing?

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Solution choisie

Is it trying to use the correct printer or an old, non-existing one?

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It is calling upthe correct printer and the icon in the bottom right hand corner shows the emails ready to be printed

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So you do not have a problem with Thunderbird. Printing from any other application will create the same problem. Try printing some text from notepad for instance.

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Problem solved. Having tried reprogramming my printer which did not solve the fault I removed the printer from my computer and then reinstalled which solved the problem. Thanks for your help. Regards Colin Moore