I type a web address in address field,when clicking on any bookmark, any link on home and it loads a blank screen
when i click on anything it loads nothing. i have disabled every add on every exention, every theme, i have uninstalled and reinstalled, i have done what it says on the help by changing settings, this started to happen after the 56.01 update happened before the update everything worked! what do i do now that i have to everything!
Solution choisie
Ok, may have worked for now. Keep eye on it as if your cpu is 64bit then next update will update your Firefox to 64bit (again).
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
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See if this works for you : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
If that does not work uninstall Firefox and download a Full Version installer from here: https://www.mozilla.org/en-US/firefox/all/
Please let us know if this solved your issue or if need further assistance.
Modifié le par Shadow110
Thank you pkshadow I downloaded the non 64bit version on that link it it works
Solution choisie
Ok, may have worked for now. Keep eye on it as if your cpu is 64bit then next update will update your Firefox to 64bit (again).
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.