Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

videos are green and pink and fuzzy since last update

  • 1 réponse
  • 7 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

bobseibel
bobseibel
more options

Since the last update any video I try, youtube or cnn, etc. plays in green and purple and looks like 3D without the glasses. Same videos run fine on internet explorer. Also, Lastpass no longer shows up in firefox, I tried to follow instruction to reinstall it but I get a message that lastpass is not compatible with my current version of firefox. I rely on lastpass to help login to many sites daily. without it firefox is not useful for me.

Since the last update any video I try, youtube or cnn, etc. plays in green and purple and looks like 3D without the glasses. Same videos run fine on internet explorer. Also, Lastpass no longer shows up in firefox, I tried to follow instruction to reinstall it but I get a message that lastpass is not compatible with my current version of firefox. I rely on lastpass to help login to many sites daily. without it firefox is not useful for me.

Toutes les réponses (1)

FredMcD
FredMcD
more options

As to the videos;

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

As to LastPass, you should contact its support.

One last thing. In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.