Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox update 57.0 deleting my suffixes .jpg etc

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par Rose17

Rose17
Rose17
more options

Hi - after installing the latest Firefox update 57.0 on my mac, my file extension names ( .jpg, .pdf etc) don't appear when I save a file to my desktop. So 'something.jpg' now just appears as 'something'. It is a Firefox issue as not happening in Chrome. I have gone into Preferences and changed how files are saved (open in Preview etc), but cannot see anywhere to amend to 'display extensions' names or anything like it. Can anyone help? I can open the files if I manually relabel each to reinsert the file names (something to something.jpg) but it is doing my head in! Any suggestions?

Hi - after installing the latest Firefox update 57.0 on my mac, my file extension names ( .jpg, .pdf etc) don't appear when I save a file to my desktop. So 'something.jpg' now just appears as 'something'. It is a Firefox issue as not happening in Chrome. I have gone into Preferences and changed how files are saved (open in Preview etc), but cannot see anywhere to amend to 'display extensions' names or anything like it. Can anyone help? I can open the files if I manually relabel each to reinsert the file names (something to something.jpg) but it is doing my head in! Any suggestions?

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

hi, could you try if the following steps help?: go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a window should have opened up - in there delete the file named handlers.json - it will be regenerated again the next time you launch the browser...

Rose17
Rose17 Auteur de la question
more options

Hi, thanks, no tried and that's made no difference.