Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

printer issues since last update of Firefox

more options

Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed.

Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed. Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

Toutes les réponses (1)

more options

Those "codes" are from Windows, not from Firefox which use 3 digit numeric error codes.

Reinstall the printer software drivers with the latest available from OKI.