Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox does not work with a support.oracle.com. Site does not work correctly.

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Shadow110

more options

I can login into support.oracle.com web site with every other browser (Chrome, IE, Edge, Opera...) except Firefox 57.0.3 or 57.0.2 but I'm unable to navigate in the website. Clicking in most of the areas of the support.oracle.com website does not work once logged in. Some dialogs (not popups) don't show up in Firefox. I paid for support for the Mozilla organization for FY2017/FY2018, but am disappointed that FireFox won't work with a major vendor's website and am forced to use Chrome.

Please advise.

I can login into support.oracle.com web site with every other browser (Chrome, IE, Edge, Opera...) except Firefox 57.0.3 or 57.0.2 but I'm unable to navigate in the website. Clicking in most of the areas of the support.oracle.com website does not work once logged in. Some dialogs (not popups) don't show up in Firefox. I paid for support for the Mozilla organization for FY2017/FY2018, but am disappointed that FireFox won't work with a major vendor's website and am forced to use Chrome. Please advise.

Toutes les réponses (3)

more options

To report site issues head on over to the following page: https://webcompat.com/

more options

Why can't Mozilla reply to the issue rather then redirecting my issue to a non-specific web site? The issue lie with Mozilla Firefox, not any other browser.

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.