Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

The computer I used to setup my account is experiencing a black screen of death, how can I transfer my account to another computer?

  • 1 réponse
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par christ1

BrendaQ
BrendaQ
more options

I created my Thunderbird account using my ancient Dell laptop. I recently purchased an iMac to replace it. Since purchasing my new computer the Dell has stopped working and on startup is displaying a black screen o death. Ive tried a variety of recommended ways of accessing the bios on startup but can't get it going. As a result I am now trying to access my Thunderbird account from my iMac but the migration process is confusing can you please help?

I created my Thunderbird account using my ancient Dell laptop. I recently purchased an iMac to replace it. Since purchasing my new computer the Dell has stopped working and on startup is displaying a black screen o death. Ive tried a variety of recommended ways of accessing the bios on startup but can't get it going. As a result I am now trying to access my Thunderbird account from my iMac but the migration process is confusing can you please help?

Toutes les réponses (1)

christ1
christ1
  • Top 25 Contributor
more options

You'd need the Thunderbird profile folder from the dead Dell laptop, or a backup of it. You can then transfer the profile to your Mac. https://support.mozilla.org/en-US/kb/Moving-Thunderbird-Data-to-a-New-Computer

I am now trying to access my Thunderbird account from my iMac

You didn't explain what that means.

Note, there is no such thing as a "Thunderbird account". You've set up an account with an email provider, e.g. Gmail or Yahoo. Then you use Thunderbird to access mail for that account on your email provider's server, as well as to send mail via your email provider's server.