Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have two email addresses and one of them keeps changing PDF files to data files on downloading

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par sfhowes

more options

my gayle@wise.net.nz account automatically changes the format of files from PDF to .dat and I cannot read them.

my gayle@wise.net.nz account automatically changes the format of files from PDF to .dat and I cannot read them.

Toutes les réponses (2)

more options

do you have an anti virus scanning incoming mail? Try turning off mail scanning.

more options

If you are seeing winmail.dat attachments instead of pdf files, the Lookout+ add-on might help.