Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

when i download a file sent to me via email I cannot open it. keep getting message file currupt or wrong format while it is .pdf and/or .doc *Word documents

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par WestEnd

more options

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Toutes les réponses (1)

more options

Then it was a bad file. You can't open a bad file or corrupted file. This is the fault of the sender not FF.