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Can't open email in Thunderbird, can not using Thunderbird

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par christ1

AlanHollingsworth3
AlanHollingsworth3
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When opening my email through Thunderbird, it seems to open, showing inbox etc, I can switch from inbox to sent etc. However, I am getting no incoming messages and cannot send messages. It would appear Thunderbird is not completely connecting to the Internet, although I am not getting this error message. The revolving circle to indicate connection to the internet is in progress just keeps going. I have tried to unload Thunderbird, so that I can reload, but am being told I can't because it is open.

When opening my email through Thunderbird, it seems to open, showing inbox etc, I can switch from inbox to sent etc. However, I am getting no incoming messages and cannot send messages. It would appear Thunderbird is not completely connecting to the Internet, although I am not getting this error message. The revolving circle to indicate connection to the internet is in progress just keeps going. I have tried to unload Thunderbird, so that I can reload, but am being told I can't because it is open.

Toutes les réponses (1)

christ1
christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?