Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

HTML signature has changed the formatting in the writing pane

  • 1 réponse
  • 2 ont ce problème
  • 116 vues
  • Dernière réponse par sfhowes

PGAAccountants
PGAAccountants
more options

Hi,

We are trying to update our signatures at the footer of our outgoing e mails, we have used a html footer for some time with no issues, we are now trying to add the new footer and although the footer displays correctly it has completely changed the composition pane of the email, we now have a grey back ground, no left margin and no spaces between lines. The html coder says that it works on her email platform and that it must be an issue with Thunderbird, could someone please let me know if there is a solution to this.

Thanks in advance

Hi, We are trying to update our signatures at the footer of our outgoing e mails, we have used a html footer for some time with no issues, we are now trying to add the new footer and although the footer displays correctly it has completely changed the composition pane of the email, we now have a grey back ground, no left margin and no spaces between lines. The html coder says that it works on her email platform and that it must be an issue with Thunderbird, could someone please let me know if there is a solution to this. Thanks in advance
Captures d’écran jointes

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did the 'html coder' create the signature with the message composer of TB, or with another program? Most problems like this are due to using incompatible html code produced by a non-TB program or coder.