Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can't send email (verizon address now on AOL)

  • 5 réponses
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par bluedahlia

shamaker
shamaker
more options

I migrated my verizon email to AOL successfully last year, and synced up Thunderbird fine. Occasionally, had trouble with it not sending or receiving, but that usually resolved itself quickly.

Since Friday, I've been unable to send messages--receiving just fine. I've done all the checking/verifying already mentioned here (correct smtp, no firewall blocking emails, no recent Tbird upgrades, etc.). Turning the router off, then on, restored sending ability for a few hours, but now I'm back to receiving this message every single time I try to send a message. Any other help would be greatly appreciated!

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net timed out. Try again.

I migrated my verizon email to AOL successfully last year, and synced up Thunderbird fine. Occasionally, had trouble with it not sending or receiving, but that usually resolved itself quickly. Since Friday, I've been unable to send messages--receiving just fine. I've done all the checking/verifying already mentioned here (correct smtp, no firewall blocking emails, no recent Tbird upgrades, etc.). Turning the router off, then on, restored sending ability for a few hours, but now I'm back to receiving this message every single time I try to send a message. Any other help would be greatly appreciated! Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net timed out. Try again.

Solution choisie

In the Outgoing server Settings be sure that the Username specified has the rest of the email address (@...). Also, change the SMTP address from smtp.verizon.net to smtp.aol.com in the Server Name.

This worked for me.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

Gnospen
Gnospen
more options

read this https://www.verizon.com/support/residential/email

shamaker
shamaker Auteur de la question
more options

Thanks, but I have followed all the instructions by AOL about migrating my verizon email address. That worked fine, and I can both send and receive via AOL webmail with no problems. The only trouble is trying to send emails through Thunderbird, even after triple checking all info is entered correctly.

ScottFinlayson
ScottFinlayson
more options

Solution choisie

In the Outgoing server Settings be sure that the Username specified has the rest of the email address (@...). Also, change the SMTP address from smtp.verizon.net to smtp.aol.com in the Server Name.

This worked for me.

shamaker
shamaker Auteur de la question
more options

Changing from smtp.verizon.net to smtp.aol.com seems to have worked. Hope it's not a one-day fluke and that it continues! Thanks:)

bluedahlia
bluedahlia
more options

My full email address is entered. And now the outgoing server is specified as: smtp.aol.com

This advice is not working for me. The only setting that has not been mentioned is the PORT to be used by the outgoing server. I have been using 465, but perhaps is not correct?

Modifié le par bluedahlia