We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I am not receiving the email to verify my syncing account is correct. What do I do?

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par guigs

more options

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?

Toutes les réponses (2)

more options

I called an administrator. Please wait

more options

I understand that you are receiving a message that your mail server cannot accept messages from the accounts@firefox.com email. Please speak with your mail provider about mail filtering, spam or any features that could be blocking the email first.

If you are receiving that email, I don't think it is an issue with being sent the mail, but receiving it in your inbox. Is there more information about the type of message you are receiving?