Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Printed Emails are missing colours and formatting from email?

  • 2 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par lsinden

lsinden
lsinden
more options

I just switched computers and before I switched computers, when I printed an email it included all colours and formatting including backgrounds and buttons etc. On my new computer all of that is missing and it prints everything on a white background (even though the email background is grey) and prints buttons in white as well instead of the colour they are. I want to know what I need to do to fix this. I often print email proofs and not having the ability to print every as it appears is driving me crazy.

I just switched computers and before I switched computers, when I printed an email it included all colours and formatting including backgrounds and buttons etc. On my new computer all of that is missing and it prints everything on a white background (even though the email background is grey) and prints buttons in white as well instead of the colour they are. I want to know what I need to do to fix this. I often print email proofs and not having the ability to print every as it appears is driving me crazy.
Captures d’écran jointes

Solution choisie

I'd be quite happy with that. The missing colours don't add anything to the document, and you're saving a lot of ink or toner.

However, when I print here, I get a dialogue box, as shown in the attached picture.

You won't have the exact same dialogue because it varies with operating system and printer; this one is a generic Linux driver, I think. But search around in yours for similar options to enable printing of background colours and images.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

Zenos
Zenos
more options

Solution choisie

I'd be quite happy with that. The missing colours don't add anything to the document, and you're saving a lot of ink or toner.

However, when I print here, I get a dialogue box, as shown in the attached picture.

You won't have the exact same dialogue because it varies with operating system and printer; this one is a generic Linux driver, I think. But search around in yours for similar options to enable printing of background colours and images.

lsinden
lsinden Auteur de la question
more options

Thank you!!! I managed to find the setting and it is working properly again. Most emails I don't care, but I often have to print full color proofs of email marketing designs for my manager. Thanks again!