Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can drag messages to any folder successfully, EXCEPT the inbox when they disapear.

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Matt

more options

I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

I accidentally deleted some messages unread. I dragged them from deleted to inbox. They have vanished. Otherwise I can drag messages from any folder to any folder EXCEPT in box where they vanish wherever they came from

Solution choisie

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?