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Lost my emails in thunderbird mail box recently, need help to recover the mails

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par christ1

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Had almost 8700 mails from july 2017 till May, 2 2018. all these mails lost

Had almost 8700 mails from july 2017 till May, 2 2018. all these mails lost

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You proved again (as many people before you as well) that accumulating messages in Inbox is a bad idea. Most likely your messages are gone. Did you create a backup of your Thunderbird profile folder?

Anti-virus software is often causing Thunderbird mail file corruption resulting in data loss. To prevent this problem in the future follow these suggestions.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile