Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

A friend tried to sign up for Sync, but put in the wrong age. how can he change it?

  • 4 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par guigs

more options

He cannot now reach your site as the age he entered accidentally was underage - digit trouble he meant to enter a middle aged age! How to delete that account and restart the process?

He cannot now reach your site as the age he entered accidentally was underage - digit trouble he meant to enter a middle aged age! How to delete that account and restart the process?

Toutes les réponses (4)

more options

I called an administrator. Please wait

more options

hi, please try to clear the cookies from accounts.firefox.com: Clear cookies and site data in Firefox

more options

Closing and restarting Firefox should be sufficient to recover from a wrongly entered age.

more options

I deleted my post, clear the offline data and cache then try to sign up again.