Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why Are Deleted Bookmarks Reappearing?

  • 4 réponses
  • 1 a ce problème
  • 48 vues
  • Dernière réponse par mogruith

more options

Recently I have been unable to permanently delete bookmarks from Firefox, a browser used only on my laptops.

Is there a solution for this annoying glitch?

Hope someone can come to the rescue :)

Recently I have been unable to permanently delete bookmarks from Firefox, a browser used only on my laptops. Is there a solution for this annoying glitch? Hope someone can come to the rescue :)

Solution choisie

Thank you to everyone who so kindly offered suggestions, I appreciated your kindness and helpful advice. Having cleared out the cache etc and re-installed Firefox it seems the issue has been resolved, should it reappear I hope you may not mind if I post seeking help. Thanks again.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

It's possible your Firefox Sync data is corrupt. Clearing the data from Mozilla Firefox's servers and starting clean is an easy way to fix this.

more options

Are you using sync? Or bookmark add-ons/programs?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Solution choisie

Thank you to everyone who so kindly offered suggestions, I appreciated your kindness and helpful advice. Having cleared out the cache etc and re-installed Firefox it seems the issue has been resolved, should it reappear I hope you may not mind if I post seeking help. Thanks again.