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Is there a way to actually talk to/interact with Firefox/Mozilla?

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Moses

whatawasteofthirtyminutes
whatawasteofthirtyminutes
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Have wasted over an hour at this point trying to find an answer, and I am stuck in a loop of the "support page" and "contact us", neither of which offer help.

Is there no direct way to get in contact with the organization? If not, I am going to uninstall the browser. Ridiculous.

Have wasted over an hour at this point trying to find an answer, and I am stuck in a loop of the "support page" and "contact us", neither of which offer help. Is there no direct way to get in contact with the organization? If not, I am going to uninstall the browser. Ridiculous.

Modifié le par whatawasteofthirtyminutes

Toutes les réponses (3)

Shadow110
Shadow110
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Please edit your f words out now as are waiting for you as this is a public forum for all ages.

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

Moses
Moses
  • Moderator
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The only official way to get help is through us. Mozilla does not have the resources to operate a call center. What is your issue?