Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Downloaded file missing after suspension

ErikApostol
ErikApostol
more options

I downloaded archived data of my own Facebook and Gmail accounts. The downloads were complete, but after the system woke up from suspension, the status of the files became "file moved or missing", while I didn't move or deleted the files. I tried to download again, and the same things happened. I use Firefox 60.0.2 and Ubuntu 18.04.

I downloaded archived data of my own Facebook and Gmail accounts. The downloads were complete, but after the system woke up from suspension, the status of the files became "file moved or missing", while I didn't move or deleted the files. I tried to download again, and the same things happened. I use Firefox 60.0.2 and Ubuntu 18.04.

Toutes les réponses (1)

Wesley Branton
Wesley Branton
more options

Are you making sure to select the save file option, not opening with a program. If you select open instead of save, then the file will be moved to temporary storage and then eventually deleted.

If that doesn't help, try the solutions in the What to do if you can't download or save files support documentation.