Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Problem: Firefox 61.0.1 Stable keeps freezing and greying out even after I reinstalled it (July 12, 2018)

  • 1 réponse
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par Shadow110

Thomas James "Tom" Seymour
Thomas James "Tom" Seymour
more options

It was doing it right after I signed in to ask this question until I clicked the minimize button. It's too bad the July 10, 2018 cumulative update to Windows 10 build 17134 didn't correct this recurring problem. I hope Firefox 62.0 Stable will be more reliable.

It was doing it right after I signed in to ask this question until I clicked the minimize button. It's too bad the July 10, 2018 cumulative update to Windows 10 build 17134 didn't correct this recurring problem. I hope Firefox 62.0 Stable will be more reliable.

Toutes les réponses (1)

Shadow110
Shadow110
more options

HI, how about reinstalling this way : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.