Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why doesn't TB retrieve my 'Spam' folder emails from my att/yahoo.net server? It only retrieves those that are in my 'Inbox'.

  • 4 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par j.milts

more options

I have disabled or turned off all spam/junk filters on both TB and att/yahoo settings.

I have disabled or turned off all spam/junk filters on both TB and att/yahoo settings.

Solution choisie

POP is only aware of the Inbox on the providers server. If you want to see other folders then switch to IMAP.

You can get IMAP with ATT, no problem. If you decide to make the change do not alter the existing POP account. Add it again as IMAP. https://support.mozilla.org/en-US/kb/switch-pop-imap-account

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

Are you using POP or IMAP?

more options

POP. I believe IMAP is not available with att/yahoo.

more options

Solution choisie

POP is only aware of the Inbox on the providers server. If you want to see other folders then switch to IMAP.

You can get IMAP with ATT, no problem. If you decide to make the change do not alter the existing POP account. Add it again as IMAP. https://support.mozilla.org/en-US/kb/switch-pop-imap-account

more options

Airmail, Thank you very much for the info. Not a techie so all I knew is that when I looked at 'server' info it said POP. I thought if IMAP was available it would have been automatic and not something I would need to choose. Thanks again.