Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

reset sync account

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par user1536777

more options

hi,

i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc

but i realize i do not remember the password anymore

i've tried to disconnect the account and reset the password but i get an error message when it tries to reset

i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used)

please advise


thank you!

hi, i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc but i realize i do not remember the password anymore i've tried to disconnect the account and reset the password but i get an error message when it tries to reset i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used) please advise thank you!

Solution choisie

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

If you do not remember you can follow directions for resetting. Note will loose all the information.

more options

Solution choisie

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

more options

Indeed, tried again today and it work from the first try!

Thank you very much for notifying me of the outage, it seems this was it!

Much appreciated!