Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Grren/Purple vertical lines on videos

  • 4 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

There are lots of posts related to this problems, none of which has solved the problem for me.

- Windows 10 - Latest Firefox - Updated Graphics Driver - Hardware acceleration tested on and off - Latest Flash player installed and tested on and off - Problems occurs for about 50% of all called videos - Edge and Chrome both work fine

Can anyone please help?

Thanks, GC

There are lots of posts related to this problems, none of which has solved the problem for me. - Windows 10 - Latest Firefox - Updated Graphics Driver - Hardware acceleration tested on and off - Latest Flash player installed and tested on and off - Problems occurs for about 50% of all called videos - Edge and Chrome both work fine Can anyone please help? Thanks, GC
Captures d’écran jointes

Solution choisie

Hello gcarne,

Would you try this please (if you haven't already) :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.wmf.dxva.d3d11.enabled

and set its value to false

then close and restart Firefox.


If the above doesn't help, maybe you could take a look at these search results and see if there is anything there that you haven't tried yet.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

Solution choisie

Hello gcarne,

Would you try this please (if you haven't already) :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

media.wmf.dxva.d3d11.enabled

and set its value to false

then close and restart Firefox.


If the above doesn't help, maybe you could take a look at these search results and see if there is anything there that you haven't tried yet.

more options

Thanks for your quick reply. Have done a number of tests and it seems like it solved the problem. Can you tell me what this setting does? Is it the one that defaults to the HTML5 player instead of the Flash player?

more options
more options