Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

cant logon to qnap nas

  • 6 réponses
  • 3 ont ce problème
  • 98 vues
  • Dernière réponse par engmod

more options

firefox 63.0.1 safe mode or otherwise trying to logon to qnap nas with firmware 4.3.3.0724. I get to the loading screen but nothing happens after that.

Chrome v 70.0.3538.102 works fine.

I cannot provide good images as its a logon problem.

firefox 63.0.1 safe mode or otherwise trying to logon to qnap nas with firmware 4.3.3.0724. I get to the loading screen but nothing happens after that. Chrome v 70.0.3538.102 works fine. I cannot provide good images as its a logon problem.

Solution choisie

This is about accessing a local device (NAS: Network-attached storage) via its IP address (192.168.1.206), so isn't related to internet issues.

Does this device use a secure connection?

Did it work with older Firefox versions?

It is possible that its firmware isn't compatible with current Firefox releases, so maybe check if there is an update available.

You can check the connection details in Google Chrome.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (6)

more options

What website are you trying to access?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Hi Team,

Logging on to qnap nas

https://192168.1.206

This is a local device

https://www.qnap.com/en-au/product/ts-228a

Hardware acceleration is off, cache has been cleared, as per my statement, happens with safe mode as well

more options

Hello engmod,

Complete stab in the dark, but would this URL work :

https://account.qnap.com/signin?state=%2F  ?

more options

Solution choisie

This is about accessing a local device (NAS: Network-attached storage) via its IP address (192.168.1.206), so isn't related to internet issues.

Does this device use a secure connection?

Did it work with older Firefox versions?

It is possible that its firmware isn't compatible with current Firefox releases, so maybe check if there is an update available.

You can check the connection details in Google Chrome.

more options

Does this device use a secure connection?

I installed a self signed certificate for the NAS and access to the NAS is now working.

Mozilla have made a complete stuffup with the SSL/certificate issue.

more options

The installation of a self signed certificate has fixed the NAS access issue.