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Cannot send emails after updating

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par KathySED

KathySED
KathySED
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Hi, I am using Window 7, but after updated to the new version, I can't send emails and my settings are correct. If my computer is too old to support new version, how can I get back to the old version? Thank you Kathy

Hi, I am using Window 7, but after updated to the new version, I can't send emails and my settings are correct. If my computer is too old to support new version, how can I get back to the old version? Thank you Kathy

Solution choisie

This could happen if you have a firewall or security program that needs to be 'told' to allow network access to the new TB version. In any case, scanning of outgoing mail by antivirus software is not recommended. Is that option in place?

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sfhowes
sfhowes
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Solution choisie

This could happen if you have a firewall or security program that needs to be 'told' to allow network access to the new TB version. In any case, scanning of outgoing mail by antivirus software is not recommended. Is that option in place?

KathySED
KathySED Auteur de la question
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Hi sfhowes, I finally uninstalled Thunderbird and reinstalled it. It's OK now. Thank you for your help. Have a good day. Kathy