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Can't download messages after automatic upgrade

  • 4 réponses
  • 3 ont ce problème
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  • Dernière réponse par christ1

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After automatic update of Thunderbird Beta on my desktop, I cannot download any new mail messages. Server times out. I can send messages, but not receive. Receiving works fine on my laptop. I rebooted desktop with no improvement. So I reloaded Thunderbird 60.4.0 (32-bit). Still does not download any mail. Am using Windows 10 Pro for workstations with automatic updates.

After automatic update of Thunderbird Beta on my desktop, I cannot download any new mail messages. Server times out. I can send messages, but not receive. Receiving works fine on my laptop. I rebooted desktop with no improvement. So I reloaded Thunderbird 60.4.0 (32-bit). Still does not download any mail. Am using Windows 10 Pro for workstations with automatic updates.

Solution choisie

When your problem is fixed can you mark the topic as 'Solved' please? Thank you.

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I reset thunderbird exception in Norton Security. No affect. I can send email but not receive. The settings are identical on my laptop where I can send and receive. This happened after an automatic update. No message since that time has been downloaded. I am using POP. When I request to connect to server it says connecting and then the green bar on lower lower right hovers near full for a long time. Nothing happens.

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Needed yet another reboot. Now is working. Thanks.

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Solution choisie

When your problem is fixed can you mark the topic as 'Solved' please? Thank you.