Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

View "Favourite Folders - Compact View" - unread mail count not updated

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par sfhowes

blup
blup
more options

In the "Favourite Folders - Compact View", the folders do not update the unread count until I click the folder. In the "All Folders" view, I always see the correct unread count, so it's not an issue with the "Get Messages".

Example: A folder "Inbox/Subfolder/TheBox" shows up as "TheBox (2)" in bold in the "All folders" tree view, yet when I switch to "Favourite Folders - Compact View", the folder shows as "TheBox" in normal font. When I click on the Folder, it immediately switches to show "TheBox (2)" in bold. Always happens, and on all my favourite folders (15 at the moment). Cannot be reproduced by marking mails as unread in the tree view, only happens with new incoming mails.

Using 60.4.0 (32-bit) on Windows 10 (64-bit).

In the "Favourite Folders - Compact View", the folders do not update the unread count until I click the folder. In the "All Folders" view, I always see the correct unread count, so it's not an issue with the "Get Messages". Example: A folder "Inbox/Subfolder/TheBox" shows up as "TheBox (2)" in bold in the "All folders" tree view, yet when I switch to "Favourite Folders - Compact View", the folder shows as "TheBox" in normal font. When I click on the Folder, it immediately switches to show "TheBox (2)" in bold. Always happens, and on all my favourite folders (15 at the moment). Cannot be reproduced by marking mails as unread in the tree view, only happens with new incoming mails. Using 60.4.0 (32-bit) on Windows 10 (64-bit).

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

I can't say why the Favorite folders don't update the unread count next to the folder name, but does the unread number appear in the folder pane columns if you enable Unread? View/Layout/Folder Pane Columns, right-click any column button to display Size, Unread, Total.