Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Trouble migrating from Chrome to Firefox

  • 8 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Dauntless

more options

Hey, got some trouble while attempting to transfer my data from Chrome to Firefox.

I can import bookmarks via the HTML file but I wanna import everything else other than bookmarks too.

When I check the "Import Settings and Data" tab to import from another browser, Chrome isn't even on the list to import from, is this not supported anymore? Is there anything I can do?

Thanks in advance!

Hey, got some trouble while attempting to transfer my data from Chrome to Firefox. I can import bookmarks via the HTML file but I wanna import everything else other than bookmarks too. When I check the "Import Settings and Data" tab to import from another browser, Chrome isn't even on the list to import from, is this not supported anymore? Is there anything I can do? Thanks in advance!
Captures d’écran jointes

Modifié le par Dauntless

Solution choisie

Problem resolved.

Turns out Chrome beta isn't supported, had to install the original Chrome and then it recognized it.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (8)

more options
more options

FredMcD said

https://support.mozilla.org/en-US/kb/switching-chrome-firefox Also see; https://support.mozilla.org/en-US/search?w=1&q=import

Hi,

Chrome is not appearing in the list of browsers in "Import Options, Bookmarks, History, Passwords and other data from:".

Please see my attached screenshot. I can transfer bookmarks from the HTML file but I want to transfer everything else as well but Chrome isn't an option to transfer data from in the Firefox Import Wizard.

more options

Sounds like Windows doesn't recognize that Chrome is still installed.


Your screenshot didn't attach.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

I think the screenshot attached this time.

I do have Chrome Beta installed so that may be the issue, I'll install the regular Chrome and try syncing again.

more options

Solution choisie

Problem resolved.

Turns out Chrome beta isn't supported, had to install the original Chrome and then it recognized it.

more options

That was very good work. Well done.

more options

I created a Bug Report 1523179 Chrome import works, Chrome beta import does not work

more options

Thank you, I'm sure it'll help others as well.