Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Workaround for confirmation mail

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par kkirkeby

more options

Hello

The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/security measures set up by my employer.

I have set up a Firefox account on a Gmail account with no trouble at all, but with my work account I cannot, as I cannot access the link in the confirmation e-mail.

When I paste the link from the e-mail to a browser, I encounter an error that the confirmation-link is damaged and thus not working.

Is there another way for me to activate my Firefox account other than going to the confirmation-link? I have spoken with the IT department of my workplace and they cannot change the restrictions.

The account in question is krk at elbek-vejrup .dk

Thank you in advance, much appreciated

Best,

Kristoffer

Hello The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/security measures set up by my employer. I have set up a Firefox account on a Gmail account with no trouble at all, but with my work account I cannot, as I cannot access the link in the confirmation e-mail. When I paste the link from the e-mail to a browser, I encounter an error that the confirmation-link is damaged and thus not working. Is there another way for me to activate my Firefox account other than going to the confirmation-link? I have spoken with the IT department of my workplace and they cannot change the restrictions. The account in question is krk at elbek-vejrup .dk Thank you in advance, much appreciated Best, Kristoffer

Modifié le par James

Toutes les réponses (2)

more options

Unfortunately, you cannot verify your email address on your Firefox account unless you are able to access the link sent to you via email.

more options

Hi Wesley,

Thank you very much for the quick reply.

I guess I then have to make the email work.