Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

The chat feature of at least one website doesn't work in firefox

  • 1 réponse
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par FredMcD

airwilly
airwilly
more options

I tried to chat with Directv online and the chat button is grayed out on firefox, whereas MSExplorer does work. I think there is a privacy setting in firefox which is causing this, but I can't remember what it is. Can I get a little help here?

I tried to chat with Directv online and the chat button is grayed out on firefox, whereas MSExplorer does work. I think there is a privacy setting in firefox which is causing this, but I can't remember what it is. Can I get a little help here?

Toutes les réponses (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking