Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox Master password won't work?!

  • 3 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par Diamante

muckchip
muckchip
more options

Right after creating my master password firefox restarted and popped up the question, to type in my password, and i do so, since i wrote down my password in my diary! But the master password wont work, it keeps popping up after putting in the password..

Right after creating my master password firefox restarted and popped up the question, to type in my password, and i do so, since i wrote down my password in my diary! But the master password wont work, it keeps popping up after putting in the password..

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using accented characters (character outside the 0x21-0x7f range) in the master password?

Can you login to the Software Security Device via the Device manager ?

  • Options/Preferences -> Privacy & Security
    Certificates -> Security Devices... -> Software Security Device -> Login
Edward
Edward
more options

I'm constantly having this issue. I am 100% sure I am entering my my master password correctly, but the prompt to enter my master password will popup over and over and over and over and over again. I don't understand what's happening. It's supposed to be a helpful tool, but it's starting to cause some frustration.

Diamante
Diamante
more options

I am having the same problem. Master Password works when signing in to the website and also on my phone but is not being recognized on my browser.