Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data

  • 2 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par Tony

q07c95
q07c95
more options

couldnt log in "Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data"

couldnt log in "Sorry. We’ve locked your account. The confirmation email we sent to ******** was returned and we’ve locked your account to protect your Firefox data"
Captures d’écran jointes

Toutes les réponses (2)

McCoy
McCoy
more options

Hello 907c95,

That must be frustrating ....

Would you please take a look at this article and scroll down to :

" You have received a message that your account has been locked "

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Tony
Tony
more options

I have the same problem. The link only says to wait 24 hours which did not help. It’s been many months and still getting “Sorry. We’ve locked your account.”