Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Get "Unable to change Master Password" after resetting it using the "openDialog("chrome://pippki/content/resetpassword.xul")" to reset forgotten PW.

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par sfhowes

krtbuser
krtbuser
more options

I set a Master Password, but then trying to use it, TBird did not recognize it (despite me having stored it in a PW vault, and having pasted it into TBird). So I used the "openDialog("chrome://pippki/content/resetpassword.xul")" method to reset it. Now when I try to set a new master PW, I get the error "Unable to change Master Password", even though the dialog looks like it should work, i.e. there's not Master PW displayed. Help!

KR

I set a Master Password, but then trying to use it, TBird did not recognize it (despite me having stored it in a PW vault, and having pasted it into TBird). So I used the "openDialog("chrome://pippki/content/resetpassword.xul")" method to reset it. Now when I try to set a new master PW, I get the error "Unable to change Master Password", even though the dialog looks like it should work, i.e. there's not Master PW displayed. Help! KR

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

All account and master passwords can be removed by deleting or renaming key4.db, cert9.db and logins.json from the profile folder. Help/Troubleshooting Information, click Open Folder, close TB, delete or rename the 3 files.

http://kb.mozillazine.org/Master_password

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords